MNX Casestudy / EPOS – Table Booking Application
8 months ago, Mindnotix,
“Book Your Favourite table for Dineout”
Epos is a best restaurant table booking application developed by Mindnotix. This application helps user to book tables and their favourite recipes before they reach the restaurant or hotel. This usage of this application is more as the user no need to wait after reaching the hotel. They can just book the table so that the booked table will be ready once the user reaches the restaurant. This app is useful for both restaurants and their customers.
Our client came up with a requirement to develop an application to book tables in restaurants and hotels before the user reaches the hotel. Client said that the user should get indications of which are the tables left unoccupied so that they can book those tables and there should also be an indication of occupied tables and the tables which will be free within next few seconds. The client also said that user should get the list of available recipes from which they can book the list of needed recipes before they reach the restaurant.
The challenges mentioned by the client was that it is irritating for customers who visit restaurants during peak hours so that they need to wait for long time to get a table and also to wait to receive their ordered recipes. This reduces the revenue of the restaurants as many customers leave the hotel and they also lose the customer satisfaction and reputation.
By gathering the complete requirements from the client, developers checked the feasibility of the project and tested the possibilities to provide the application which can satisfy all the client requirements. Once the requirements and the feasibility are checked we committed to deliver the demands on time with perfection.
The application is developed within the timeline according to the client requirements. It contains the following features
If a customer needs to book a table, the available or unoccupied table will be reflecting Green colour so that the customer can choose and select the tables which indicates Green colour. If the table is already occupied, it reflects Blue. If it reflects Red, it means that the table is about to leave. The customer can select only the Green tables.
Order for Recipes
The customer can also choose their favourite recipes to be prepared prior to they come so that the customer need not to wait even for the recipes once they reach restaurant.
Work Flow of the Application
1.User registration, OTP verification is done
3.Admin can check the table indications
4.Customer can check the available tables which indicates Green
5.They can book their table
6.They can wait and book for tables which indicates Red
7.Admin can add/ edit/ delete the recipes
8.Customer can order their favourite recipes
9.Customer can make payment and confirm their booking
After all the difficulties faced, the application is been developed successfully within the timeline by satisfying all the Client requirements.
Client felt so happy once he received the application. This application would be a great support to take their business to next level by providing user satisfaction.